Terms of Use

Article 1 (Purpose and Company Information)

These Terms govern the use of information and services provided on the official CRUXELL website (the “Website”) operated by CRUXELL CO.,LTD. (the “Company”) and the respective rights, obligations, and responsibilities of the Company and Website users.

Company

CRUXELL CO.,LTD.

Brand

CRUXELL

Representative

유정근

Business Registration No.

495-81-00527

Address

대전광역시 유성구 테크노1로 75, 미건테크노월드2차 405호 (용산동 533-1)

Article 2 (Definitions)

1. “Website” means the Company's public website providing company and product information, customer support, inquiry services, and related information.
2. “User” means any person who visits or uses the Website. Public Website services do not require membership registration.
3. “Content” means text, images, videos, product information, news, notices, product guides, downloadable materials, and other information available through the Website.

Article 3 (Posting and Amendment of the Terms)

1. The Company posts these Terms on the Website so users can review them.
2. The Company may amend these Terms to the extent permitted by applicable law.
3. If the Terms are amended, the Company will announce the effective date and principal changes on the Website in accordance with applicable law.
4. Amended Terms apply from their stated effective date. Matters arising before that date are governed by applicable law and the Terms then in effect.

Article 4 (Website Services)

The Website provides the following services:

1. Company and business information
2. Product and technology information
3. News and notices
4. Product guides and downloadable materials
5. Product and business inquiry submission

The Company may change or suspend all or part of a Website service where reasonably necessary for operational or technical reasons, and will provide advance notice where practicable.

Article 5 (Use of the Website)

1. Users may view public information and download materials made available on the Website without membership registration.
2. Users must comply with applicable laws and these Terms when using the Website and its Content.
3. The Company may temporarily restrict or suspend a service for maintenance, system or equipment failure, security reasons, natural disasters, or other unavoidable circumstances.
4. The Company will provide advance notice where reasonably possible. If advance notice is not practicable, notice will be provided afterward.

Article 6 (User Obligations)

Users must not:

1. Submit false information or impersonate another person when using the inquiry service
2. Use another person's personal information without lawful authorization
3. Interfere with the normal operation or security of the Website through unauthorized access, excessive automated requests, or other harmful activities
4. Infringe intellectual property rights or other rights of the Company or third parties
5. Use the Website for unlawful purposes or in violation of applicable laws

Article 7 (Inquiries)

1. Users may submit questions about the Company, its products, or business through the Website inquiry form.
2. The Company may contact the requester using the contact details provided in the form to review and respond to the inquiry.
3. Responses may take time depending on the inquiry, and the Company may request additional information where reasonably necessary.
4. The Company may decline or limit responses to unlawful, abusive, repetitive advertising, materially false, or unrelated submissions.
5. Personal information submitted with an inquiry is processed under the separately published Privacy Policy.

Article 8 (Intellectual Property)

1. Rights to the Company's trademarks, logos, text, images, videos, product materials, and other Website Content belong to the Company or the respective lawful rights holders.
2. Users must not reproduce, modify, distribute, publish, or commercially use Content without prior permission from the Company or the relevant rights holder, except as permitted by law.
3. Downloadable materials may be used to review the relevant products and related information. Any additional use conditions stated with particular materials also apply.
4. Nothing in this Article restricts uses permitted by applicable law.

Article 9 (Information and Liability)

1. The Company endeavors to provide accurate and current information on the Website.
2. Product specifications, configurations, images, and other information may change as products or services are improved.
3. General information on the Website is provided for reference and does not replace a separate contract, product documentation, or official confirmation from the Company where required.
4. The Company's liability to users is determined in accordance with applicable laws. Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law.

Article 10 (Personal Information)

1. The Company processes personal information in accordance with applicable laws and the Website Privacy Policy.
2. The Privacy Policy describes the information processed, purposes, retention periods, entrusted service providers, and how users may exercise their rights.
3. Users may review the Privacy Policy on the Website.

Article 11 (External Services and Links)

1. The Website may contain links to or embedded content from external services, including maps and videos.
2. Content and personal information processing by external providers may be subject to their respective terms and privacy policies.
3. The Company's responsibility relating to external services is determined in accordance with applicable laws.

Article 12 (Governing Law and Dispute Resolution)

1. These Terms are governed by the laws of the Republic of Korea.
2. The Company and users will endeavor to resolve disputes relating to use of the Website through good-faith consultation.
3. Disputes that cannot be resolved through consultation are subject to the courts with jurisdiction under applicable laws.

Supplementary Provision

Announced: October 28, 2026

Effective: October 28, 2026